Financial Policy
Dr. William L. Jesenovec DDS requires payment at the beginning of your treatment. If you choose to discontinue care before your treatment is complete, your refund will be determined upon review of your case.
For patients with dental insurance, we are happy to work with your carrier to maximize your benefits and directly bill them for reimbursement for your treatment. If we do not receive payment from your insurance carrier within 60 days, you will be responsible for payment of your treatment fees and collection of your benefits directly from your insurance.
A fee of $50 is charged for patients who miss or cancel more than one time in a calendar year without 24-hour notice.
Dr. William L. Jesenovec DDS, charges $25 for returned checks.
Payment Options
Cash, Check or Credit Card – We offer a 5% courtesy to our patients who do not have insurance and choose to pay in full at time of service.
Care Credit Application Link – Click Here
Payments can be broken up into halves and paid over two consecutive months.
Payments can be broken up into thirds and paid over three consecutive months.
CareCredit Health Care Credit Card offers a convenient monthly payment option that allows you to pay over time with no annual fees or pre-payment penalties (subject to credit approval).
Insurance
Our office only accepts PPO and certain PDP insurance plans. If you have questions about what your specific insurance plan would cover at our office, please give us a call and we will be happy to assist you. We encourage you to know your insurance benefits. We never want financials to be a surprise.
Your Dental Benefits
What You Should Know
“Journal of the American Dental Association” Vol. 136, September 2015, Page 1343, Download Here (.pdf)
Dental benefit plans are designed to share the cost of dental care. While most plans potentially cover 50 percent or more of the cost of dental services, your plan may not cover the total cost of your treatment. Dental benefit plans are not really insurance in the traditional sense but are designed to provide you with assistance in paying for your dental care. A plan may have limitations on the number of office visits, consultations, radiographs (X-rays) and various treatments it will cover. Here are some commonly misunderstood dental plan terms and features.
USUAL, CUSTOMARY AND REASONABLE
“Usual, customary and reasonable” (UCR) may be one of the most misunderstood terms used in describing dental benefit plans. UCR plans may pay an established percentage of the dentist’s fee, or what the plan considers a “customary” or “reasonable” fee limit, whichever is less.
Although these limits are called “customary,” they may or may not reflect the actual fees that dentists in your area charge. Your explanation of benefits (EOB) may note that the fee your dentist has charged you is higher than the UCR reimbursement levels that the plan offers. This does not mean that you have been overcharged. For example, the benefits company may not have taken into account up-to-date data in determining a reimbursement level. Keep in mind that there is no regulation as to how insurance companies determine reimbursement levels, and companies are not required to disclose how they determine these levels. This results in wide fluctuations.
LEAST EXPENSIVE ALTERNATIVE TREATMENT PROVISIONS
Your dental plan may not allow benefits for all treatment options, even when your dentist determines that a specific treatment is in your best interest. For example, your dentist may recommend a crown, but your plan may offer reimbursement only for a large filling. As with other choices in life, such as purchasing medical or automobile insurance or buying a home, the least expensive alternative is not always the best option.
ANNUAL MAXIMUM
Your dental benefits plan purchaser (for example, your employer) makes the final decision on “maximum levels” of reimbursement through its contract with the insurance company. The annual maximum often is based on the amount the employer wishes to pay for the dental benefit. Even though the cost of dental care has increased significantly over the years, the maximum levels of reimbursement have not changed much in 30 years.
PREFERRED PROVIDERS
In a preferred provider arrangement, you may be asked to choose your dentist from a list of the plan’s preferred providers. These are dentists who discount their fees in return for being listed as practitioners who participate in the benefit plan’s network of providers. Whether or not you choose your dental care provider from this defined group can affect your reimbursement.
PRE-EXISTING CONDITIONS
Just as with medical insurance, a dental plan may not cover conditions a person had before enrolling in the plan. Even though your plan may not cover certain conditions, treatment may be necessary. Your dental plan may not cover certain procedures or preventive treatments regardless of their value to you. This does not mean these treatments are unnecessary. Sealants, for example, can save you money later. Your dentist can help you decide what type of treatment is best.
QUESTIONS? ASK YOUR PLAN SPONSOR
Dental office staff cannot always answer specific questions about your dental benefits or predict the
level of coverage for a particular procedure, because plans written by the same benefits company or offered by the same employer may vary according to the contracts involved. Your plan sponsor (often your employer) usually is in the best position to explain the individual design features of your plan and answer specific questions about coverage.